What Is It?.....

Our support and helpdesk work with you to establish a BCM infrastructure that performs, from initial installation and adoption and helps you to manage the growth of your business, our ICT technicians work alongside automated systems configured to ensure your ICT performs and keeps on performing no matter what is thrown at it.

The helpdesk has access to information through our database and partners to help with other threats, such as chemical incidents, immediate HR issues these databases are made available via incident or subscription and are identified during the initial auditing process.

What Do I Need

Very little, like all our services our helpdesk will have access to as much information as you do and in most cases more, whether responding to an incident reported directly by a client or an alert from an automated monitoring service, there will be an automated response to recover or manage any incident, which can be implemented quickly and effectively.

What Costs Are Involved?

Our flexible support contracts allows you to budget your I.T support costs depending on the level of response required

• Installation
• Helpdesk
• Fixed price and pay as you go support
• Emergency recovery
• Full ICT department
• ICT manager
• Remote monitoring and management